Mark Harwood - Learning and Support Manager
Bachelor of Business Management (Hons), Bachelor of Science in Psychology (Hons); Graduate Certificate in Social Impact
Mark joined World Vision Australia in March 2011 as a Strategy and Operations Advisor and since May 2012 has been the SEED Learning & Support Manager.
Mark and Gini have developed the PALS (Project model Accredited Learning & Support) online learning approach to support the World Vision employees who are implementing economic development programmes in developing contexts globally. These frontline employees are the organisation’s direct touch-points with the communities and partners we work alongside.
The PALS approach received the following 2014 awards from the LearnX Asia Pacific foundation:
• Best eLearning Model, Online, Gold
• Best New Technology, eLearning Adopter, Platinum
Together we have trained and certified 75 frontline staff who support approximately 50,000 smallholder farmer households using the Local Value Chain Development approach to increase their incomes, through business-based approaches and public-private partnerships.
He is also supporting an innovative Australian Government-funded pilot program in Sri Lanka that provides business incubation support to small and growing businesses (SGBs) in agricultural value chains. We are measuring both the financial and social outcomes to the SGB employees themselves as a result of the program, as well as the benefits to the smallholder farmer households who work alongside them in the agricultural value chains.
Prior to joining World Vision Australia, Mark worked with Accenture as a Management Consultant in their Strategy and Change Management division for six years, based out of Australia, Africa and Asia. When not working Mark enjoys cycling on land and surfing on water.