Careers FAQs

Careers FAQs

​Interested in a career with World Vision Australia? 

Below is a list of the most common questions we get asked about working at World Vision Australia. If you have a question which is not answered here, or if you would like any additional information, please feel free to contact us.

Globally, World Vision employs over 35,000 staff in 100 countries.

Locally, World Vision Australia has over 500 employees.

Our careers page is home to all our available job opportunities where you can search and apply for jobs.

Once you’ve created a profile, you’ll be able to quickly apply for additional openings that may be of interest to you and set up job alerts.

It is important to get the basics right. Make sure you address the right role in your cover letter and resume. Make sure your resume is easy to read, up to date and reflects the organisations you have worked at as well as the correct time periods.

We also love to see your passion shine through. Our goal as an organisation is to create meaningful change in the world, so we want impassioned people who believe this and can help us build on this.

It is important to understand your motivation for applying for the role and to be able to communicate this clearly at your interview with enthusiasm and energy.

It is also important to be prepared. You will be provided information about the role from your World Vision Australia talent advisor and also a position description to review.

It is also a good idea to have three to four examples of your demonstrated experience that you can draw upon in an interview and to also have prepared questions that you would like to ask about the role.

We have an abundance of different opportunities for you to explore at World Vision Australia. We seek dedicated professionals in the following areas:

  • community development – including program design, monitoring and evaluation;
  • advocacy, public influence and community education;
  • marketing and communications;
  • finance;
  • technology;
  • people and culture;
  • retail;
  • customer service – including inbound and outbound call centre and face-to-face;
  • hospitality – to join our social enterprise cafés at Blackburn and Burwood;
  • administration; and
  • strategy.

There are so many perks to working with us at World Vision Australia!

From a financial perspective we offer salary packaging, which means you allocate a portion of your salary to pay certain expenses (like mortgage or car repayments) before tax is calculated. This means overall you pay less income tax. We also have discounts from financial providers and supporting organisations, and opportunities to purchase annual leave and cash out annual leave.

We offer career opportunities and development including tailored development plans and the ability to apply for secondments. We also offer opportunities to be involved in working groups, including for diversity, disability and equality, so you can be part of making a difference.

We recognise our employees’ contributions and have staff awards, recognition programs and other activities that feature the work of our employees.

And we go above and beyond to support your wellbeing. We have one-on-one support with a dedicated staff care team, networking programs to connect staff, and several other resources to make sure you feel supported from the moment you join the team.

At our Head Office in Burwood, Victoria, we have an onsite café, myotherapist and free parking for our employees to enjoy.

We offer flexible work arrangements that suit the individual, including working from home and within a range of hours.

There is also an opportunity to purchase additional leave, subject to our leave policy.

We value every person at World Vision Australia and want you to feel your very best.

To support you in your role, we offer wellbeing resources including a dedicated staff care team, an external provider for further counselling, and online self-paced learning across a variety of wellbeing topics.

During the pandemic, our team has worked tirelessly to ensure any transitions have been communicated effectively and there is support in place to assist you.

Ongoing employee development is a core component of our offering at World Vision Australia.

All team members are encouraged to have regular discussions with their manager to identify and address development needs. We offer opportunities to develop skills and achieve career objectives through on-the-job and formal learning, and through activities including secondments, stretch projects and mentoring.

Our suite of resources includes online self-paced learning, as well as more guided learning opportunities across technical and professional skills.

Our leaders are supported with various programs, including tailored coaching and women in leadership sessions.