Why give a charity gift?

A World Vision gift helps transform the lives of vulnerable children around the world. When you buy a gift, your kindness supports the work we do with communities in areas such as healthcare, clean water and education. You can select from a wide range of gifts such as a goat, clean water for a community, or a bicycle for a girl. Whichever gift you choose, you’ll be helping to do good in the world – which will make you feel good too!

How do I send a World Vision gift?

When you select your gift, you have four options:  

Digital gift card: We’ll email your gift card to your friend or loved one. You can choose for the card to be sent straight away or schedule this for a later date. 

Printable (PDF) gift card: Download a printable PDF to fold into a gift card. Write your message then hand over to your friend or loved one.

Physical gift card: We'll deliver a printed blank card to your house for you to customise and send. 

No card:  Just want to buy a gift for a child in need? That’s fine too! You'll still receive an Annual Tax Statement at the end of the financial year.

What’s the latest date I can order my cards in time for Christmas?

If you would like to order a physical card, the cut-off date for online orders is 11 December. For phone orders, it's 7 December. 

If you have missed the cut-off dates, you can always buy physical gifts cards from our head office at 1 Vision Drive, Burwood East, Victoria, 3136.

Alternatively, you can purchase a printable gift card or send a digital card by email.

Can I choose when my emailed gift is sent?

Yes! You can choose to have your gift card sent straight away or schedule this for any day up to two months after the purchase date. Simply select your send date in the checkout. Your gift card will be emailed at 9am AEST/AEDT on that date.

Where does the money go when I buy a World Vision gift?

When you buy a gift, your donation will be pooled into a category that supports an area of work we do with vulnerable communities. These categories include areas like healthcare, clean water, education and livelihoods. 

For example, if you buy a goat, your donation will be pooled into the livelihoods category. Your gift could go towards buying a goat for a family in need. But if the community already has enough goats, your gift will go towards another way of helping a family build their livelihood, depending on what is needed most by the community.

If we receive more contributions than needed in a particular category, we’ll use the excess for work in other categories represented by items in the catalogue. 

Can I send a World Vision gift to my sponsored child or community?

Sorry, we can’t send gifts to individual sponsored children or communities. But please be assured your gift will make a world of difference for other children in need. 

When you choose a World Vision Gift, you’re helping many families and communities – including those outside the reach of child sponsorship. This means your support can go even further. 


Are gift purchases tax deductible?

Yes, all gift purchases of $2 or more are tax-deductible. We’ll send you a tax statement at the end of the financial year detailing your donations. You can use this to claim a deduction when you submit your tax returns.

What if my gift has been sent to the wrong email address?

Once your gift card has been sent to your recipient, we can’t re-send it to a different email address. But we can provide you with a link you so you can print out a gift card instead. Simply call us on 13 32 40 or email service@worldvision.com.au.

Can I send multiple gifts to family and friends?

Yes! You can send as many gift cards as you like to your friends and loved ones. But each gift card will be sent as a separate email. Simply choose your gift, write a message and send it off.

What is a High Impact gift?

High Impact gifts help create lasting change for more children and communities in need than standard gifts.

Your High Impact gift donation will be pooled with other donations to support a specific category of work, such as health or education. This means you can deliver greater impact for those who need it most.   

High Impact gifts help with large-scale change, like supplying clean water to 24 communities or providing shelter for 6,240 people in crisis. You can make a difference in so many lives. 

Are you still selling World Vision gift cards at retail stands?

If you are in Brisbane, you can purchase our gift cards at selected shopping centres. Please call our contact centre on 13 32 40 to find your closest centre. Alternatively, you can choose a digital card which can be sent by email. 

You can also purchase cards from our head office in Melbourne. The address is 1 Vision Drive, Burwood East, Victoria, 3136.

What is your refund policy?

World Vision gift cards represent a donation to World Vision Australia. Sorry, but we don’t offer refunds if you change your mind.  

In the unlikely event your gift card doesn’t display properly, or you don’t receive it, we can arrange a replacement for you. To arrange a replacement, or for any other queries about your purchase, please contact our team on 13 32 40 or email service@worldvision.com.au. 

When will I receive my physical cards?

If you placed your order online, you will receive your physical gift cards within 7 to 9 business days. Orders to the metro area could arrive sooner than that. For orders made by phone, your order will be delivered within 7 to 11 business days.