Our Leadership Team

Graham Strong - Chief Field Impact Officer  

Graham brings two decades of strategic oversight, field experience and leadership to his role at World Vision Australia. He enjoys working in an organization where staff share a commitment to helping every child enjoy life in all its fullness. He embraces diversity and seeks to find the good in all people, and amplify the ways in which their unique talents can contribute towards the global welfare of children.  

Graham works with stakeholders worldwide to uphold the quality and goals of our programs. He has led our work in some of the world’s most fragile contexts, including Afghanistan and Pakistan. He has also worked in leadership roles across the Middle East, Eastern European and Asian regions, including Mozambique, Armenia and Russian Federation and Indonesia. He is an effective leader of multicultural teams in post-communist, Islamic, conflict and post-conflict zones. He believes there is nothing more exciting than working collaboratively to make the world a better place for children, their families and communities. 

Jill Roche, Chief Corporate Affairs

Jill Roche is a strategic influencer who values networks. She is energised by leading programs tied directly to business strategy that deliver authentic communication for positive change. 

Jill brings extensive experience spanning not-for-profit organisations, management consulting, information technology, and banking and financial services to the Chief Corporate Affairs role. Jill oversees the Corporate Affairs function, leading and developing governance, advocacy, internal and external communications, and support for World Vision’s brand and culture.

Prior to this appointment in 2017, Jill worked as World Vision’s Global Director of Partnership Communications, Director of Transformational Change and Director of Internal Communications. She joined the organisation in 2009.

Interested in learning from others and sharing experiences as a woman and as a leader navigating a fast-evolving workplace, Jill is a sought-after speaker on the topics of influence, communication and change.

Natalie Hannemann, Chief Retail & Supporter Experience

Natalie Hannemann is an engaging leader in the field of multichannel operations. She has a strategic approach that allows her to challenge customer-centric environments to deliver results. Natalie’s experience in multichannel roles within Bupa Australia and Bupa Arabia has seen her reach millions of customers, improving their engagement with organisations. 

Natalie joined World Vision Australia in 2014. In her current role as Chief Retail & Supporter Experience, Natalie is accountable for leadership of Multichannel Supporter Operations – including retail fundraising and our national Contact Centre – and strategic planning to engage supporters more deeply in our field work. In 2017-2018, she also led a highly complex, cross-functional and global Supporter Transition Program to re-connect supporters with World Vision’s key products. 

Natalie was awarded the National Contact Centre Manager of the Year award, establishing her as a reputable and motivated leader. 

Nathan Callaghan, Chief People & Culture 

After a career in recruitment consulting and a brief stint in marketing, Nathan decided to work in a purpose-driven organisation where his skills and passion for working with people to enable them to achieve their goals could be leveraged for greater impact. Joining World Vision in 2006 as a Recruitment Advisor, Nathan has enjoyed a career that has seen him contribute to the organisation through leadership roles in People and Culture, Shared Services, and Strategy and Innovation. 

As Chief People & Culture, Nathan leads a passionate team focused on continuing to make World Vision a great place to work through the functions of business partnerships, talent and performance, HR operations and faith and development. This work involves ensuring World Vision’s people are supported through all aspects of People and Culture's function to achieve their potential and deliver outcomes that have the greatest impact on eliminating poverty and its causes. 

Nathan is driven by the challenge of unlocking the potential of the organisation through its people. He draws inspiration from the amazing things that are achieved when people bring diverse perspectives, focus on a goal and work together to get the best possible outcome.

Pam Rebecca, Chief Strategy, Innovation & Digital

Pam is a tech-savvy leader with experience in all aspects of digital transformation including strategy, e-commerce, digital marketing and agile delivery culture and capability. 

The role of Chief Strategy, Innovation & Digital sees her applying her skills across diverse and complex aspects of World Vision Australia’s operations.

Her highly adaptable approach to leading teams has driven success in transformational change across three ANZ businesses, while growing business by more than 100 percent, and building scalable digital platforms to underpin growth.

Simon Kilner, Chief Information Officer

Simon Kilner brings the experience, vision and humanitarian commitment needed to navigate the fast-changing technology landscape in the NGO sector. Simon is a values-driven leader who has directed significant IT transformations for large commercial organisations. He has deep IT experience across strategy, architecture, infrastructure, applications, business engagement and vendor management.

Prior to joining World Vision, Simon delivered major infrastructure transformation projects at Baptcare, including disaster recovery in the cloud, mobility and desktop refresh, and network and security refresh. He transformed and consolidated five major retail divisions into a common technology platform while IT General Manager for the PAS Fashion Group, and cut his teeth in the industry as Head of IT at Clicks, a wholesale and retail pharmaceutical company in South Africa.

Simon is responsible for delivering digital and ICT capabilities. He facilitates effective links between the business strategy, revenue-focused teams, field work, risk management and finance, to align and strengthen World Vision’s capacity to maximise returns from IT investments and improve operational effectiveness.

Simon sees his role as key to World Vision’s transformation into a digital-first organisation that continues to find innovative ways to connect supporters to the life-changing work in the field that they’re helping to make possible.

Tracey Bannan, Chief Financial Officer 

Tracey Bannan is an experienced senior executive with expertise in risk management, financial management, developing and managing people, and client relations. 

Tracey has extensive experience in the professional services industry, with a focus on private businesses, high net worth individuals and the mid-market. This experience includes the not-for-profit sector, operating across disciplines including consulting, risk services and audit. As Chief Financial Officer, Tracey oversees financial strategies, reporting, budgeting, business planning, legal and risk management activities to achieve the organisation's goals. 

Tracey brings to the role management and governance skills gained at organisations including Deloitte, Carinya Society and the Victorian Aboriginal Childcare Agency. She is a Fellow of the Chartered Accountants of Australia and New Zealand and has three times been a Victorian Finalist in the Deloitte Businesswoman of the Year awards.