Sponsorship and donation queries:
Call us on 13 32 40 from within Australia or + 61 3 9940 5501 from overseas
You can: Send us a message
Send us a tweet: twitter.com/worldvisionaus
Post on our Facebook wall: facebook.com/worldvisionaustralia
At World Vision, we want to know how we can keep improving.
If you have time to complete five short questions in the following survey, we would appreciate your feedback about how we can do just that.
Please note that your answers will be kept strictly confidential and the results will be used in aggregate.
However, if you wish to discuss your feedback with World Vision in person, please feel free to leave your details and a World Vision staff member will contact you.
Complete the survey
At World Vision we really value the contribution our supporters make to our work. One of our core values is that we are responsive and we maintain an attitude of learning, reflection and discovery, so if you have a complaint please let us know. We will do our best to address and resolve any issues you have professionally and in a timely manner.
We will also respect your privacy and the confidentiality as relevant of the information you provide to us. The Australian Privacy Principles, the ACFID Code of Conduct and the Payment Card Industry Data Security Standard also apply to us.
Here’s how to get in touch in a number of ways:
Here in Australia:
You can call us on 13 32 40
You can email us at firstname.lastname@example.org
You can go here, and choose ‘Feedback’ as the ‘Nature of your enquiry’.
You can write to us at the following addresses:
Street address: 1 Vision Drive, Burwood East, Victoria, 3151
- Postal address: GPO Box 399, Melbourne, Victoria, 3001 Australia
You can send us a fax on 03 9287 2427
Please note that our office hours in Australia are:
Monday - Friday: 9am - 8pm AEST
You can also write to our offices outside of Australia at the following postal addresses: