About the Gift Catalogue

How to order

Steps
Viewing your order
Changing your order
Checkout
What happens next?
Questions

Steps

1. When purchasing from Smiles, you can select to give your friend or loved one either a traditional card, an eCard or you can print your own card to let them know about the gift you have chosen. Think about who you would like to send gifts to, and what type of card would best suit them.
2. Browse the catalogue to find the item that you like – click 'add to gift basket'.
3. Decide how many of this item you'd like to give and enter the number in the box provided.
4. Next, choose a type of gift card. If you choose an eCard you will need to provide the recipient's details and add your message. Every time you add an item to your gift basket, you will need to let us know how many you would like and choose one type of gift card for those items.
5. Once you have added all the necessary details, you will move to the 'Your gift basket' page, showing a summary of the items you have ordered so far.
6. On the gift basket page, you can change the quantity of any item you have chosen by typing a new quantity in the 'Qty' box. Click on 'update quantities' so that the cost of items in your gift basket is updated.
7. Either click on 'continue browsing' in the top right-hand corner to add more items to your gift basket, or click on 'continue' to go to the checkout to pay for your order.

Viewing your order

Click on 'View gift basket' at any time during the ordering process to check what you have already ordered. Within the 'gift basket' you can either:

• Continue shopping, by clicking on the relevant gift category in the left hand menu or on “continue browsing”
• Proceed to the checkout, by clicking on 'continue'
• Remove gifts that you no longer require by clicking 'remove'.

Changing your order

You can add items or remove them from your gift basket at any time. Simply click-on 'View gift basket' and make your changes.

Checkout

Once you confirm your order, you will enter the secure area of the site to provide your payment details.

What happens next?

1. Once your order is confirmed, your eCards will be sent and any traditional cards will be posted to you. If you have selected print your own cards, you will get instructions on how to download and print these from your home printer.
2. Your credit card will be billed.
3. Your gifts create smiles around the world.